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At KaArtsa, we are committed to delivering your handcrafted art and craft products with the utmost care. Here are the details of our shipping policy:
Processing Time
• Handcrafting Period: Each item is custom-made to order. Please allow 2-4 weeks (depending on the product) for the creation of your unique piece. This time frame ensures the highest quality and attention to detail.
Shipping Time
• Domestic Shipping: Once your order is completed, domestic shipping typically takes 10-15 business days depending on your location. Domestic orders are shipped via India Speed Post.
• International Shipping: For international orders, shipping times vary by destination and can take 10-20 business days. Please note that international shipments may be subject to customs delays.
Shipping Costs
• Domestic Rates: We offer free shipping on all domestic orders over Rs. 5000. For orders below Rs. 5000, a flat-rate shipping fee will be applied at checkout.
• International Rates: International shipping costs are based on weight and destination. The exact shipping cost will be calculated at checkout.
Tracking Information
• Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor your shipment's progress.
Customs and Duties
• International Orders: Please note that international orders may be subject to customs duties and taxes. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Shipping Issues
• Lost or Delayed Packages: If your package is lost or significantly delayed, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
Thank you for choosing KaArtsa. We strive to ensure your handcrafted items arrive safely and promptly.
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